Frequently Asked Questions

Standard shipping within the USA typically takes 5–7 business days from the date your order is processed. Expedited (2–3 day) and overnight options are available at checkout for an additional fee.

Yes! We offer complimentary standard shipping on all orders of $75 or more. Orders below $75 incur a flat $7.95 shipping fee. Free shipping applies to contiguous US addresses only.

At this time, we ship within the United States only. We are working to expand our shipping destinations. Please check back or sign up for our newsletter to be notified when international shipping becomes available.

We accept returns on full-price, unworn, unwashed items with original tags attached within 30 days of delivery. Sale items are final sale and cannot be returned or exchanged. To initiate a return, please contact us at Connect@marianaescamilla.com.

To exchange an item, simply return the original item following our return process and place a new order for the correct size. We recommend placing the new order promptly to ensure your size is available, as inventory may be limited.

Once we receive and inspect your returned item, refunds are processed within 3–5 business days. The credit will appear on your original payment method within 5–10 business days depending on your bank or card issuer.

Each product page includes a detailed size guide with measurements in both inches and centimeters. We recommend measuring yourself and comparing to our size chart for the best fit. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a more tailored look.

Most of our pieces are designed to run true to size. However, fit can vary by garment style. Tailored pieces such as blazers and structured coats may fit more snugly. Our product descriptions note any fit-specific guidance, and our size guide is available on every product page.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are processed through secure, encrypted payment gateways.

We begin processing orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us at Connect@marianaescamilla.com within 1 hour of placing your order. After that window, we cannot guarantee changes can be made, but we will do our best to assist you.

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. You can also contact us at Connect@marianaescamilla.com or call +1 (808) 758-8367 for order status updates.

Each garment includes a care label with specific washing and drying instructions. As a general rule, we recommend washing delicate fabrics (silk, cashmere, linen) on a gentle cold-water cycle or dry cleaning. Most cotton and blended pieces can be machine washed cold and tumble dried on low. Always check the individual care label before washing.

Store structured garments such as blazers and coats on padded hangers to maintain their shape. Knitwear and delicate fabrics should be folded and stored flat to prevent stretching. Keep garments in a cool, dry place away from direct sunlight to preserve color and fabric integrity.